When you visit our site we store the name of your internet service provider, the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, and information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, visited pages, your GA ClientID, your IP address. We use your IP address and/or country preference in order to approximate your location to provide you with a better service experience.
We process this usage data to facilitate your access to our services and to assure its comfortable usage (e.g. to adjust our services to the device you are using), and to recognize and stop any misuse. We also process usage data in an anonymized form for statistical purposes and to improve our site.
The legal basis for this processing is your consent and our legitimate interests, as monitoring and improving our website and services. Cookies
Cookies are stored on your individual device and you have full control over their use. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies data that are already stored may be deleted (only if you are a registered user or provide us with the full cookie identificator) at any time by appealing to our support team - firstname.lastname@example.org.
If you visit Ringostat site with cookies deactivated, you may possibly not be able to use all of the functions of our site to the full extent. You will not be able to opt-out of any cookies or other technologies that are "strictly necessary" for the functioning of our website and services. Contact us
On our site you have the opportunity to contact us to ask questions, for example via the contact form or via online-chat, we ask you for your contact information (e.g. name, email address, etc.), a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue. We use this data in connection with answering the queries we receive.
If you receive emails from us, we may use certain analytics tools, to capture data such as when you open our email or click on any links or banners our email contains. This data helps us to gauge the effectiveness of our communications and marketing campaigns.
On our site it is also possible to request a phone call. In that case, we ask you for a contact phone number. Through the phone call, you may also share with us your personal information that we may use during the phone call and later for the purpose of improving the level of our services and other marketing purposes (also for these purposes the phone call may be recorded). Ringostat Account
When you sign up for and open an account with Ringostat, we may ask you to provide us with information such as your name, email address, phone number, website, your company name, your photo. The account data may be processed for the purposes of operating our website, identification you as a user, providing our services (e.g. sending reports), ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. You may manage your Ringostat account as you wish.
You may delete it or restrict a processing mode. Following termination of your account (by deletion), we may retain your personal data (in part or in whole) in order to meet any regulatory and reporting requirements for the timeframes stipulated by law and in order to be able to address customer service issues. Any other personal data we would have been processing on your behalf would be deleted within 30 calendar days.